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Privacy Policy

Privacy Policy

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below, we provide detailed information on the handling of your data.

1. Access data and hosting

You can visit our website without providing personal details. Each time a website is visited, the web server automatically saves a "server log file", which records the name of the requested file, your IP address, the date and time of the visit, the amount of data transmitted and the requesting provider (access data) and documents the visit.

This access data is evaluated exclusively in order to ensure the site functions properly and to improve our services. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in the correct presentation of our website, in accordance with Art. 6 para. 1 (f) of the General Data Protection Regulation (GDPR). All access data will be deleted no later than seven days after the end of your visit to the site.

Third-party hosting services
As part of the data processing, we have contracted a third-party provider to carry out hosting and website presentation services on our behalf. This serves to protect our legitimate interests in the correct presentation of our offering, which predominate within the context of a balancing of interests. All data collected during your use of this website or via the forms provided for that purpose in the online shop, as described below, are processed on the third-party provider's servers. Processing on other servers only takes place within the framework described here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing and when opening a customer account

We collect personal data if you voluntarily disclose it to us within the context of your order, when contacting us (e.g. via the contact form or email), or when opening a customer account. Mandatory fields are marked as such: In these cases, we require the data for contract processing, processing your contact, or opening of your customer account. You cannot complete the order, and/or the account opening or establish contact without this information. The specific data collected can be seen in the respective input form. We use the data provided by you to execute the contract and process your requests, in accordance with Art. 6 para 1 (b) of the GDPR. Following the complete execution of the contract or the deletion of your customer account, your data will be blocked from further use and will then be deleted after the retention periods required under tax and trade law, unless you have expressly consented to the further use of your data or we have reserved the right to further use your data, which is permitted by law and in which regard we will keep you continually informed. The deletion of your customer account is possible at any time and can take place either by means of a message to the contact details given below or by using the function intended for this purpose in your customer account.

3. Data transfer

In order to fulfill the contract, we forward your data to the shipping company commissioned to make the delivery, in accordance with Art. 6 para. 1 (b) GDPR, provided this is necessary for the delivery of the ordered goods. Depending on which payment service provider you select in the order process, we pass on the payment data collected for the processing of payments to the credit institution commissioned to make the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. Here, the privacy policy of the respective payment service provider applies.

Data forwarding to shipping services providers
If you have given us your express consent to this during or after your order, we will forward your email address and telephone number to the selected shipping service provider, in accordance with Art. 6 para. 1 (a) GDPR, so that the provider can contact you before delivery for notification or coordination of delivery.

You can revoke your consent at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address given below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we have reserved the right to further data use in a manner permitted by law and about which we inform you in this policy.

DPD Deutschland GmbH
Bahnwiesenweg 20
DE-34281
Gudensberg

4. Email newsletter and postal advertising

Postal advertising and your right to object
We also reserve the right to use your first and last names as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in an advertising approach to our customers in accordance with Art. 6 para. 1 (f) GDPR.

The advertising mailings are processed on our behalf by a service provider to whom we pass on your data.
You can object to the storage and use of your data for these purposes at any time by sending a message to us using the contact details given below.

5. Data use in processing payments

Credit checking
If we make advance deliveries, e.g. in the case of purchases on account, it is necessary to obtain identity and creditworthiness information from specialized service companies (credit agencies) in order to conclude the contract, in accordance with Art. 22 para. 2 (a) GDPR. To this end, we forward your personal data required for a credit check to the following company(s):

Creditreform Boniversum GmbH
Hellersbergstraße 11
DE-41460 Neuss

Appropriate measures to protect your rights, freedoms, and legitimate interests are taken into account in this process. You can make your views known and challenge the decision by contacting the contact person named below. After complete processing of the contract, your data processed for this purpose will be erased, unless you have expressly consented to further use of your data or we have reserved the right to further data use in a manner permitted by law and about which we inform you in this policy.

6. Integration of the Trusted Shops Trustbadge

The Trusted Shops trustmark is included on this website to display our Trusted Shops seal of approval and the collected evaluations, as well as to offer Trusted Shops products to buyers after an order.

This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in the correct presentation of our website, in accordance with Art. 6 para. 1 (f) GDPR. The Trustbadge and the services advertised with it are an offering from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When the trust badge is accessed, the web server automatically saves a “server log file”, which contains, for example, your IP address, the date and time of the access, the transferred data volume, and the requesting provider (access data) and documents the access. This access data is not evaluated and is overwritten no later than seven days after the end of your visit to the website.
Additional personal data will only be forwarded to Trusted Shops if you have consented to this, decide to use Trusted Shops products after completing an order, or have already registered for use. In this case the contractual agreement between you and Trusted Shops will apply.

7. Cookies and web analysis

We use “cookies” on various pages to make our website more attractive to visitors and to enable the use of specific functions so as to display suitable products or for market research purposes. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in the correct presentation of our website, in accordance with Art. 6 para. 1 (f) GDPR. Cookies are small text files that are automatically stored in the device you are using. Some of the cookies we use (“session cookies”) are deleted after the end of your browser session, that is, when you close your browser. Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). You can see the duration of storage in the overview in the cookie settings of your web browser. You can configure your browser in such a way that you are informed about the placing of cookies and can decide about their acceptance on an individual basis or rule out the acceptance of cookies in certain cases or generally. Each browser differs in the way it manages the cookie settings. The help menu of each browser explains how you can change your cookie settings. You will find these for the respective browsers under the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html

Non-acceptance of cookies may limit the functionality of our website.

Use of Google (Universal) Analytics for web analysis
This website uses Google (Universal) Analytics, a web analysis service provided by Google LLC (https://www.google.com), for web analysis. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in the correct presentation of our website, in accordance with Art. 6 para. 1 (f) GDPR. Google (Universal) Analytics uses methods, such as cookies, that enable an analysis of your use of the website. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is abbreviated prior to transmission within the Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. As a rule, the IP anonymized address transmitted by your browser as part of Google Analytics will not be merged with other Google data. After the completion of the purpose and the end of our use of Google Analytics, the data collected for this is erased.

Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be seen here: As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can also prevent the collection and disclosure of the data generated by the cookie and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in made available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plug-in, you can click on this link to prevent Google Analytics from recording information on this website in future. An opt-out cookie will be placed in your device for this. If you delete your cookies you will have to click on the link again.

8. Advertising via marketing networks

Google AdWords Remarketing
We use Google AdWords to advertise this website in Google search results and on third-party websites. To enable this, a Google “remarketing cookie” is installed when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and based on the pages you have visited. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in the correct presentation of our website, in accordance with Art. 6 para. 1 (f) GDPR. After the completion of the purpose and the end of our use of Google AdWords Remarketing, the data collected for this is erased.

Any additional processing only takes place if you have agreed with Google that your web and app browsing history is linked to your Google Account and information from your Google Account is used to personalize ads you see on the web. If, in this case, you are logged in to Google while visiting our website, Google will use your data, together with Google Analytics data, to create and define target group lists for cross-device remarketing. To achieve this, Google temporarily links your personal data with Google Analytics data to form target groups.

Google AdWords Remarketing is a service provided by Google LLC (www.google.com). Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be seen here: As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can deactivate the remarketing cookie via this diesen Link You can also contact the Digital Advertising Alliance to find out how to set cookies and to make the relevant settings.

9. Sending rating reminders by e-mail

Rating reminder via Trusted Shops
If you have given us your express consent to this during or after your order, in accordance with Art. 6 para. 1 (a) GDPR, we will send your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), so that they can send you a rating reminder by e-mail.

This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

10. Contact options and your rights

As the data subject, you have the following rights

  • under Art. 15 GDPR, the right to request information about your personal data processed by us in the scope described therein;
  • under Art. 16 GDPR, the right to demand the rectification of incorrect or the completion of incomplete personal data stored by us;
  • under Art. 17 GDPR, the right to request the erasure of your personal data stored with us, unless further processing is required
    - to exercise the right to freedom of expression and information;
    - to fulfil a legal obligation;
    - for reasons of public interest, or
    - to assert, exercise, or defend legal claims;
  • under Art. 18 GDPR, the right to obtain restriction of the processing of your personal data, if
    - the accuracy of the data is contested;
    - the processing is unlawful, but you oppose its erasure;
    - we no longer need the data, but you require it for the establishment, exercise or defense of legal claims, or
    - you have lodged an objection to processing, under Art. 21 GDPR;
  • under Art. 20 GDPR, to receive your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format or to request its transmission to another responsible person;
  • under Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can apply to the supervisory authorities in your habitual residence, place of work, or the locale in which our company is registered.


Should you have any questions regarding the collection, processing, or use of your personal data; the disclosure, correction, blocking, or deletion of data; the withdrawal of a consent already granted; or an objection to a specific form of data use, please contact us directly using the contact details provided in our legal notice.

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Right to object
Insofar as we process personal data as described above in order to protect our legitimate interests, which predominate within the context of a balance of interests, you can object to this processing with future effect. If the data is processed for direct marketing purposes, you can exercise this right at any time as described above. If the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons arising from your particular situation.

After exercising your right of objection, we will not process your personal data any further for these purposes, unless we can demonstrate compelling legitimate reasons for the processing, which outweigh your interests, rights and freedoms, or if the processing serves to establish, exercise or defend legal claims.

This does not apply if the processing is for direct marketing purposes. Under that circumstance, we will not process your personal data any further. ********************************************************************